Shipping policy

Core Commitment

We are committed to ensuring your order reaches you in perfect condition and as quickly as possible. By placing an order through this website, you agree to the following terms, which are designed to clarify the rights and expectations of both parties regarding our service.

All orders are shipped from our warehouse in the United States.

Shipping Partners

We partner with trusted premium carriers, including FedEx, UPS, DHL, and other reliable logistics providers, to safely deliver your orders.

Delivery times and shipping costs vary depending on your destination and the shipping method selected at checkout.

Please note: Delivery times are calculated separately from order processing time. Shipping may be delayed during holidays, peak seasons, customs processing, or other unforeseen circumstances.

Shipping Regions & Fees

We currently ship to:

  • United States
  • Canada
  • Australia
  • United Kingdom
  • Ireland
  • New Zealand

Standard Shipping (3–7 Business Days)

Free

Expedited Shipping (1–5 Business Days)

$13.99

Processing Time

Orders are typically processed within 2 business days.

Order Cut-off Time: 4:00 PM (EST), Monday - Friday.

Orders placed after the cut-off time or on weekends/holidays will be processed on the next business day.

Important Notes

  • Delivery times are calculated separately from processing time.
  • Estimated delivery times start from the shipment date, not the order date.
  • Actual delivery times may vary depending on the destination, carrier, and local delivery conditions.
  • International shipments may require customs clearance, which may occasionally affect delivery times.
  • Please ensure your shipping address is accurate and complete to avoid delays.
  • If your package does not arrive within the estimated timeframe, please contact us. Our customer service team will assist you promptly.

Please note:

  • We currently do not ship to P.O. Boxes, APO/FPO addresses, or military addresses.

Taxes & Duties

Are import taxes, VAT, or customs duties included?

Yes. For orders shipped to Canada, Australia, and the United Kingdom, all applicable import taxes, VAT/GST, and customs duties are covered by us.

Customers will not be required to pay any additional customs fees or import charges upon delivery.

For orders shipped within the United States, applicable sales tax will be calculated automatically at checkout according to local tax regulations.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@eazuse.com