Terms of service

Terms of Service

Last updated: October 12, 2026

Welcome to EAZUSE.

These Terms of Service ("Terms") govern your access to and use of the EAZUSE website, products, and services. By accessing or using our website, you agree to these Terms, subject to any mandatory rights and protections available to you under applicable law.

1. Website Use

You may use this website only for lawful purposes and in accordance with these Terms.

By using our website, you agree not to:

  • Violate any applicable laws or regulations.

  • Interfere with website functionality or security.

  • Attempt unauthorized access to our systems.

  • Use automated tools to collect information without authorization.

  • Misuse our products, services, or website content.

We may restrict access to our website where reasonably necessary to protect our systems, users, or legitimate business interests, subject to applicable law.

2. Account Information

Certain features may require account registration.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account, except where applicable law provides otherwise.

Please ensure that your account information remains accurate and up to date.

3. Products and Orders

All products displayed on our website are subject to availability.

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and compatibility information are accurate. However, minor differences in appearance may occur due to screen settings or product updates.

We reserve the right to update product information, correct genuine errors, and change prices for future purchases.

Product availability, order acceptance, and order cancellation are subject to applicable law. If we are unable to fulfill an order, we will notify you and provide an appropriate resolution, including a refund where required.

Nothing in this section limits any consumer rights that cannot legally be excluded.

4. Payments and Pricing

Payment must be completed using an available payment method displayed at checkout.

The applicable product prices, shipping fees, discounts, and other charges will be shown during checkout before you complete your purchase.

Prices and promotional offers may change without prior notice, but changes will not retroactively alter an order that has already been accepted, except as permitted by law.

For international orders, import VAT, customs duties, and other applicable import charges may be payable by the customer. Please refer to our Shipping Policy for further details.

Any applicable taxes collected at checkout will be displayed as required by law.

5. Shipping and Delivery

Orders are shipped from our warehouse in the United States unless otherwise stated on the relevant product page or at checkout.

Shipping methods, fees, estimated delivery times, and international shipping conditions are described in our Shipping Policy.

Delivery estimates are not guaranteed unless expressly stated otherwise. Delays may occur due to customs clearance, carrier operations, weather conditions, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete delivery information.

Nothing in this section excludes any delivery obligations or remedies required by applicable law.

6. Returns and Refunds

Returns, refunds, and exchanges are handled in accordance with our Refund Policy and applicable consumer protection laws.

For eligible purchases, our commercial return policy may provide benefits in addition to statutory consumer rights.

Where applicable, consumers purchasing online in Germany and other EU countries generally have a statutory right to withdraw from a purchase within 14 days of receiving the goods, subject to legal exceptions and applicable requirements.

Customers may also have statutory rights relating to defective goods or goods that do not conform to the contract.

Nothing in our Refund Policy or these Terms is intended to exclude, restrict, or replace mandatory statutory rights.

Please review our Refund Policy for return instructions, applicable conditions, and refund procedures.

7. Product Compatibility

Many products sold by EAZUSE are third-party accessories designed to be compatible with selected Starlink equipment.

Unless expressly stated otherwise, EAZUSE is independent of Starlink and SpaceX and is not affiliated with, endorsed by, or sponsored by either company.

Product and brand names are used solely to identify compatibility or intended use.

Customers should review product descriptions, specifications, and compatibility information before purchasing. Please contact us if you need assistance confirming whether an accessory is suitable for your equipment.

Nothing in this section limits any applicable statutory rights relating to product descriptions, conformity, or quality.

8. Intellectual Property

Unless otherwise stated, website content, including text, graphics, logos, photographs, and product descriptions, is owned by EAZUSE or used with permission from the relevant rights holders.

You may not reproduce, distribute, modify, or commercially exploit protected website content without the appropriate authorization, except as permitted by applicable law.

Third-party trademarks remain the property of their respective owners.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how personal information is collected, used, disclosed, and protected when you browse our website or place an order.

Where required by applicable law, we will obtain consent for cookies and similar technologies and provide information about your privacy rights.

Please review our Privacy Policy for further details.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business operations, or legal requirements.

Updates will be posted on this page with a revised effective date.

Changes will apply as permitted by applicable law. Any changes requiring specific notice or consent will be handled accordingly.

11. Governing Law and Consumer Rights

These Terms are subject to applicable laws and regulations.

Where a choice of governing law is legally permissible, that choice will not deprive consumers of the protection afforded by mandatory provisions of the law that would otherwise apply to their contracts.

For consumers residing in Germany or another EU Member State, mandatory consumer protection rights remain unaffected, where applicable, including rights relating to online purchases, withdrawal, product conformity, and statutory remedies.

For customers in New Zealand, nothing in these Terms limits any rights or remedies available under the New Zealand Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

12. Contact Us

If you have any questions regarding these Terms, please contact us:

EAZUSE Customer Support

Email: support@eazuse.com

For business and legal information, please also refer to the relevant company information published on our website.