Last updated: July 2026

This Privacy Policy describes how EAZUSE (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit our website, place an order, contact our customer service team, or interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

  • Name
  • Shipping address
  • Billing address
  • Email address
  • Phone number
  • Payment information
  • Order details
  • Device information
  • Browser information
  • IP address
  • Website usage information
  • Communication records with our customer support team

We collect this information to operate our website, process orders, provide customer support, improve our services, and enhance your shopping experience.

How We Use Your Information

We may use collected information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide customer service and technical support
  • Send order confirmations and shipping updates
  • Improve website functionality and user experience
  • Analyze website performance and customer preferences
  • Prevent fraudulent, unauthorized, or illegal activities
  • Comply with applicable legal obligations
  • Send promotional emails, product updates, or marketing communications (you may unsubscribe at any time)

Payment Information

Payments are processed through secure third-party payment providers.

We do not store complete payment card information on our servers.

Payment providers process your payment information according to their own privacy policies and security standards.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to provide and improve our services.

Cookies may be used to:

  • Maintain website functionality
  • Remember shopping cart contents
  • Improve browsing experience
  • Understand website traffic and performance
  • Provide relevant marketing and advertising experiences

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.

Third-Party Service Providers

We may work with trusted third-party service providers to support our business operations, including:

  • Ecommerce platform providers
  • Website hosting providers
  • Payment processors
  • Shipping and logistics partners
  • Analytics providers
  • Advertising platforms
  • Customer support services

These third parties only receive information necessary to provide their services and are required to handle your information appropriately.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Maintain business and transaction records
  • Comply with legal, accounting, and regulatory requirements

When information is no longer required, we will take reasonable steps to securely delete or anonymize it.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect your personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing your personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of your information
  • Requesting a copy of your personal information
  • Objecting to or restricting certain processing activities

Customers located in regions such as the European Economic Area (EEA), United Kingdom, Canada, and other applicable jurisdictions may have additional rights under local privacy laws.

To exercise your rights, please contact us using the information provided below.

Marketing Communications

We may send promotional emails, product announcements, and updates related to EAZUSE products and services.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails.

Please note that transactional emails, such as order confirmations and shipping updates, will continue to be sent when necessary.

Children's Privacy

Our website is not intended for children under the minimum age required by applicable laws.

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to remove such information.

International Data Transfers

As an international business, your personal information may be processed and stored in countries where EAZUSE, our service providers, or our partners operate.

By using our website and services, you acknowledge that your information may be transferred internationally in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Updated versions will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Email:
support@eazuse.com

Address:
Sparkswift International Limited
2nd Floor, Capital Plaza,
61-65 Chatham Road South,
Tsim Sha Tsui,
Yau Tsim Mong,
Kowloon,
Hong Kong